Lexicost
AI voice agents / Vendors

Bland AI

In its own words: “Bland automates the most regulated, complex calls end to end, on its own models and infrastructure, so you can handle more volume without adding headcount.”

8 of 11 key facts published, pages read .

Developer platforms. Hosted, self-serve services that run the whole call: phone numbers, speech, the AI model and call control, usually priced per minute.

What Bland AI publishes, in short. Platform fee per minute: (Start). What that fee includes: . Monthly plan fee: (Agent Phone Plan). How the AI model is charged: . Every figure below opens Bland AI's own words and the date we read them.

Work out a cost with these figures: billed minutes: how vendors round a call, concurrency limits for AI voice agents, cost per call: AI agent or a person, aI voice agent cost per minute, openAI Realtime API cost per minute. Compare with other vendors in the side by side table.

Price

Platform fee per minuteStart
Platform fee per minuteBuild
Platform fee per minuteScale
What that fee includes
Monthly plan feeAgent Phone Plan
Monthly plan feeBuild
How the AI model is charged
US phone minutes
PlanStart
PlanBuild
PlanEnterprise
PlanAgent Phone Plan
PlanScale
Minutes includedAgent Phone Plan
Other phone ratesStart
Other phone ratesBuild
Other phone rates
Other phone rates
Phone number, per month
Add-on fee
Add-on fee
Add-on fee
Volume discountEnterprise

Billing rules

How a minute is billed
Fee per call attempt
Billing rule
Billing rule
Billing rule
Billing rule
Billing rule
Billing rule

Capacity

Calls at once, includedStart
Calls at once, includedBuild
Calls at once, includedScale
Calls at once, includedAgent Phone Plan
Calls at once, includedEnterprise
Each extra call at once
When you exceed the limit
When you exceed the limitAgent Phone Plan
Burst above the limit
Other limitsStart
Other limitsStart
Other limitsBuild
Other limitsBuild
Other limitsEnterprise
Other limitsScale
Other limitsAgent Phone Plan
Other limitsAgent Phone Plan
Other limits

Getting started

Free credit or trialStart
Free credit or trial
Sign up without salesStart, Build

Compliance

HIPAA agreement (BAA)Enterprise
SOC 2
Where data is processedEnterprise
Where data is processed
Other compliance statements
Other compliance statements

Product

Latency the vendor states
Latency the vendor states
Bring your own model, voice or carrier
White label for agencies
Uptime commitmentStart, Build, Enterprise
Support by planStart, Build, Enterprise
Support by planEnterprise
Turn-taking setting
Turn-taking setting
Turn-taking setting
Turn-taking setting
Turn-taking setting
How the vendor defines a resolved or contained call

Where Bland AI's own pages say different things

Both statements are quoted with their pages. We do not pick one. Ask the vendor which applies before you rely on either.

What Bland AI's public pages do not settle

  • .

What changed

  • 5 Dec 2025. Connected minute rates became plan-based for self-serve customers (was $0.09 per minute on every plan, now Start $0.14, Build $0.12, Scale $0.11 per minute) source
  • 16 Jun 2025. Outbound calls on Bland's telephony get a minimum charge per dispatched call source

Pages we read

Lexicost has no commercial relationship with any vendor named on this site. Spotted an error? See corrections.

Source for every vendor figure on this page (75)
  1. Bland AI, platform fee per minute: $0.14 per minute (Start. pay as you go. talk time; transfer time billed separately).Talk Time Rate: $0.14/min bland.ai/pricing Read 14 Nov 2026.
  2. Bland AI, platform fee per minute: $0.12 per minute (Build. monthly. talk time, plus a $299/month platform fee; transfer time billed separately).Talk Time Rate: $0.12/min bland.ai/pricing Read 14 Nov 2026.
  3. Bland AI, platform fee per minute: $0.11 per minute (Scale. connected minute rate).Scale: $499 | $0.11 / min | $0.03 / min docs.bland.ai/platform/billing Read 14 Nov 2026.
  4. Bland AI, what that fee includes: AI model, speech-to-text, voice; phone unclear.Bland's per-minute rate covers the LLM, STT, and TTS in one number, with no token charges and no model-provider pass-throughs. Telephony is billed separately, on your own carrier or Bland's at pass-through cost. Also: One per-minute rate covers the language model, speech-to-text, text-to-speech, and telephony. There are no per-token charges, no per-feature surcharges, and no separate vendor invoices. bland.ai Also: Per-minute pricing covers LLM, TTS, STT, and telephony in a single line item, with no per-token charges and no per-feature surcharges. docs.bland.ai/llms.txt bland.ai/pricing Read 14 Nov 2026.
  5. Bland AI, monthly plan fee: $19.99 per month (Agent Phone Plan) (Agent Phone Plan. monthly. $9.99 for the first month, once per account owner; one dedicated number, US and Canada only, 1 call at a time; not available to Enterprise or custom-billed accounts).It’s $9.99 for your first month (50% off), then $19.99/month. docs.bland.ai/platform/agent-phone-plan Read 14 Nov 2026.
  6. Bland AI, monthly plan fee: $299 per month (Build) (Build. monthly. platform fee, per-minute usage billed on top).$299/month platform fee bland.ai/pricing Read 14 Nov 2026.
  7. Bland AI, how the AI model is charged: In the per-minute rate; no token charges.Bland's per-minute rate covers the LLM, STT, and TTS in one number, with no token charges and no model-provider pass-throughs. bland.ai/pricing Read 14 Nov 2026.
  8. Bland AI, uS phone minutes: Not publicly listed. Read 14 Nov 2026.
  9. Bland AI, how a minute is billed: Per second of active call time.Call Time: Prorated to the exact second. Only active call time is counted. | Per minute rate based on plan docs.bland.ai/platform/billing Read 14 Nov 2026.
  10. Bland AI, calls at once, included: 10 calls at once (Start).10 concurrent calls bland.ai/pricing Read 14 Nov 2026.
  11. Bland AI, calls at once, included: 50 calls at once (Build).50 concurrent calls bland.ai/pricing Read 14 Nov 2026.
  12. Bland AI, calls at once, included: 100 calls at once (Scale).Scale: $499 | 5,000 calls | 1,000 calls | 100 calls | 15 docs.bland.ai/platform/billing Read 14 Nov 2026.
  13. Bland AI, calls at once, included: 1 call at once, across the whole account (Agent Phone Plan).Concurrent calls: 1, counted across your whole account, inbound and outbound docs.bland.ai/platform/agent-phone-plan Read 14 Nov 2026.
  14. Bland AI, calls at once, included: Custom (pricing page) or Unlimited (docs) (Enterprise).Concurrent calls: Custom Also: Enterprise: Contact Us | Unlimited | Unlimited | Unlimited | Unlimited docs.bland.ai/platform/billing bland.ai/pricing Read 14 Nov 2026.
  15. Bland AI, each extra call at once: Not publicly listed. Read 14 Nov 2026.
  16. Bland AI, free credit or trial: 2 credits and an inbound number; no card (Start).Sign up on the Start plan and you get two credits plus an inbound number valued at $15/month, with no card required. bland.ai/pricing Read 14 Nov 2026.
  17. Bland AI, free credit or trial: $2 of free credits (agent onboarding flow, owner connects the bot without the Agent Phone Plan).During signup, the owner chooses between the Agent Phone Plan and connecting on the org’s $2 of free credits. docs.bland.ai/platform/connect-your-agent Read 14 Nov 2026.
  18. Bland AI, sign up without sales: Yes; Enterprise through sales (Start, Build).Most teams deploy a first agent within a day on the self-serve plans. bland.ai/pricing Read 14 Nov 2026.
  19. Bland AI, hIPAA agreement (BAA): BAA on Enterprise; price custom (Enterprise).BAA, SSO, data residency bland.ai/pricing Read 14 Nov 2026.
  20. Bland AI, plan: Start: $0 platform fee, no card required (Start. pay as you go).$0 platform fee. No card required. bland.ai/pricing Read 14 Nov 2026.
  21. Bland AI, plan: Build: $299/month platform fee (Build. monthly).$299/month platform fee bland.ai/pricing Read 14 Nov 2026.
  22. Bland AI, plan: Enterprise: custom price, contracted to volume (Enterprise).Contracted to your volume. bland.ai/pricing Read 14 Nov 2026.
  23. Bland AI, plan: Agent Phone Plan: $9.99 first month, then $19.99/month or $150/year; one number, unlimited US and Canada calls and texts (Agent Phone Plan. for bots and autonomous agents; fair-use caps apply).A plan built for autonomous agents and bots at $9.99 for your first month (50% off), then $19.99/month, or $150/year. One dedicated phone number, unlimited calling and texting in the US and Canada. docs.bland.ai/platform/agent-phone-plan Read 14 Nov 2026.
  24. Bland AI, plan: Scale: $499, in the billing docs only (Scale).Scale: $499 | 5,000 calls | 1,000 calls | 100 calls | 15 docs.bland.ai/platform/billing Read 14 Nov 2026.
  25. Bland AI, minutes included: 1,000 call minutes per day (Agent Phone Plan. inbound and outbound combined; resets at midnight UTC).Call minutes per day: 1,000, inbound and outbound combined docs.bland.ai/platform/agent-phone-plan Read 14 Nov 2026.
  26. Bland AI, phone number, per month: $15 per month (US and Canada. number bought through Bland).Purchase a new phone number (inbound/outbound). ($15/mo. subscription using your stored payment method). docs.bland.ai/api-v1/post/inbound-purchase Read 14 Nov 2026.
  27. Bland AI, add-on fee: SMS: $0.02 per message, in or out.SMS (in/outbound): $0.02 per message docs.bland.ai/platform/billing Read 14 Nov 2026.
  28. Bland AI, add-on fee: Web widget: $0.01 per agent message.Agent Messages: Billed per message sent by the Bland agent via web widget. | $0.01 / message (flat rate) docs.bland.ai/platform/billing Read 14 Nov 2026.
  29. Bland AI, add-on fee: Norm (build assistant): billed separately, by tokens.Norm is billed separately from call usage and works on a token-based pricing model. docs.bland.ai/platform/billing Read 14 Nov 2026.
  30. Bland AI, volume discount: Enterprise price contracted to volume (Enterprise).Contracted to your volume. bland.ai/pricing Read 14 Nov 2026.
  31. Bland AI, fee per call attempt: $0.015 minimum per outbound call attempt on Bland's telephony (outbound calls using Bland's telephony).Outbound Minimum: Minimum charge per outbound call attempt using Bland’s telephony. | $0.015 / call docs.bland.ai/platform/billing Read 14 Nov 2026.
  32. Bland AI, billing rule: Failed calls: $0.015 minimum on Bland's telephony (using Bland's telephony).Failed Calls: Minimum charge applies if using Bland’s telephony. | $0.015 / call docs.bland.ai/platform/billing Read 14 Nov 2026.
  33. Bland AI, billing rule: Voicemail billed as normal call time.Voicemail: Billed as part of standard call time. | Per minute rate based on plan docs.bland.ai/platform/billing Read 14 Nov 2026.
  34. Bland AI, billing rule: Transfer time on Bland numbers is billed in addition to connected time (transfer to a human using Bland-provided numbers).Connected time is the full AI conversation duration of the call. Transfer time is billed additionally when the call is transferred to a human using Bland-provided numbers. BYOT (Bring Your Own Twilio) customers do not pay transfer fees. docs.bland.ai/platform/billing Read 14 Nov 2026.
  35. Bland AI, billing rule: Transfers free when using your own Twilio number (bring your own Twilio).Transfer (BYOT): Free when using your own Twilio number. | $0.00 / min docs.bland.ai/platform/billing Read 14 Nov 2026.
  36. Bland AI, billing rule: Warm transfer: proxy agent call at the plan rate, then transfer rate after the calls merge.Once the proxy agent call is created, it’s billed at the per minute rate for your plan. After the calls merge, the time is billed at the transfer rate. docs.bland.ai/platform/billing Read 14 Nov 2026.
  37. Bland AI, billing rule: International calls need a purchase of at least $5 of credits or auto-recharge (international destinations).International calls need a completed purchase: buy at least $5 of credits in the dashboard under Billing, or turn on auto-recharge. docs.bland.ai/api-v1/post/calls Read 14 Nov 2026.
  38. Bland AI, other phone rates: Transfers: $0.05 per minute on Start (Start. transfers on Bland-provided numbers).$0.05/transfer min bland.ai/pricing Read 14 Nov 2026.
  39. Bland AI, other phone rates: Transfers: $0.04 per minute on Build (Build. transfers on Bland-provided numbers).$0.04/transfer min bland.ai/pricing Read 14 Nov 2026.
  40. Bland AI, other phone rates: SIP through Bland's endpoints: plan rate, SIP cost included (SIP connectivity, described for enterprise customers).SIP (Inbound / Outbound): Calls routed through Bland’s SIP endpoints. Standard call rates apply; SIP cost is included. | Per minute rate based on plan docs.bland.ai/platform/billing Read 14 Nov 2026.
  41. Bland AI, other phone rates: Own Twilio or SIP provider: plan rate plus your carrier's fees (bring your own Twilio or SIP provider).SIP (BYOT): When using your own Twilio or SIP provider, all carrier fees are billed to your account. Bland still applies its standard call rate. | Per minute rate based on plan + carrier rate docs.bland.ai/platform/billing Read 14 Nov 2026.
  42. Bland AI, when you exceed the limit: Calls over the daily or hourly cap are rejected.Monitor your daily/hourly caps. Hitting limits means calls get rejected rather than incurring unexpected charges docs.bland.ai/platform/billing Read 14 Nov 2026.
  43. Bland AI, when you exceed the limit: Agent Phone Plan: extra inbound calls hear a busy message, extra outbound calls are rejected (Agent Phone Plan).While one call is live, a new inbound call hears a busy message and a new outbound dispatch is rejected with error code CALL_RL_PLAN_CONCURRENCY until the first call ends. docs.bland.ai/platform/agent-phone-plan Read 14 Nov 2026.
  44. Bland AI, other limits: 100 calls per day (Start).Daily Cap: 100 calls bland.ai/pricing Read 14 Nov 2026.
  45. Bland AI, other limits: 100 calls per hour (Start).Hourly Cap: 100 calls bland.ai/pricing Read 14 Nov 2026.
  46. Bland AI, other limits: 2,000 calls per day (Build).Daily Cap: 2,000 calls bland.ai/pricing Read 14 Nov 2026.
  47. Bland AI, other limits: 1,000 calls per hour (Build).Hourly Cap: 1,000 calls bland.ai/pricing Read 14 Nov 2026.
  48. Bland AI, other limits: No daily or hourly cap (Enterprise).Daily Cap: Unlimited bland.ai/pricing Read 14 Nov 2026.
  49. Bland AI, other limits: 5,000 calls per day, 1,000 per hour (Scale).Scale: $499 | 5,000 calls | 1,000 calls | 100 calls | 15 docs.bland.ai/platform/billing Read 14 Nov 2026.
  50. Bland AI, other limits: 20 calls per hour (Agent Phone Plan).Calls per hour: 20 docs.bland.ai/platform/agent-phone-plan Read 14 Nov 2026.
  51. Bland AI, other limits: 50 calls per day (Agent Phone Plan).Calls per day: 50 docs.bland.ai/platform/agent-phone-plan Read 14 Nov 2026.
  52. Bland AI, other limits: One call every 10 seconds to the same number.Calls can only be sent every 10 seconds to the same number. Please try again in a few seconds. docs.bland.ai/api-v1/post/calls Read 14 Nov 2026.
  53. Bland AI, burst above the limit: Not publicly listed. Read 14 Nov 2026.
  54. Bland AI, sOC 2: SOC 2 Type I and Type II.Yes. SOC 2 Type I and Type II (independently audited), HIPAA compliant with a signed BAA, GDPR compliant with a DPA, and PCI DSS self-attested. bland.ai/pricing Read 14 Nov 2026.
  55. Bland AI, where data is processed: EU data residency available, set per customer (Enterprise).EU data residency available, configurable per customer bland.ai/trust-security Read 14 Nov 2026.
  56. Bland AI, where data is processed: Every leg of a call can be pinned to one region.Pin every leg of the call to a single region you specify. Telephony, inference, recording, audit. bland.ai/trust-security Read 14 Nov 2026.
  57. Bland AI, other compliance statements: FedRAMP 20x Class A and ISO 27001 certified.Bland is also FedRAMP 20x Class A certified and ISO 27001 certified. Compliance documentation is available under NDA on Enterprise. bland.ai/pricing Read 14 Nov 2026.
  58. Bland AI, other compliance statements: FedRAMP 20x Class A achieved August 25, 2026.Class A achieved August 25, 2026. Marketplace package FR2628647242 bland.ai/trust-security Read 14 Nov 2026.
  59. Bland AI, latency the vendor states: 200ms response time.200ms response time bland.ai Read 14 Nov 2026.
  60. Bland AI, latency the vendor states: Sub-400ms response latency.The platform delivers sub-400ms response latency, supports up to 1 million concurrent calls, and handles 40+ languages out of the box. docs.bland.ai/llms.txt Read 14 Nov 2026.
  61. Bland AI, bring your own model, voice or carrier: Your own Twilio account or SIP trunks.Yes. Bland integrates with your existing Twilio account, with SIP trunks from any contact-center or telephony provider, or you can use Bland's built-in Twilio at pass-through cost. BYOT customers do not pay transfer fees. bland.ai/pricing Read 14 Nov 2026.
  62. Bland AI, white label for agencies: Not publicly listed. Read 14 Nov 2026.
  63. Bland AI, uptime commitment: 99.9% uptime SLA on Start, Build and Enterprise (Start, Build, Enterprise).Uptime SLA: 99.9% bland.ai/pricing Read 14 Nov 2026.
  64. Bland AI, support by plan: Account and billing support on every plan (Start, Build, Enterprise).Account & Billing Support bland.ai/pricing Read 14 Nov 2026.
  65. Bland AI, support by plan: Forward deployed engineers on Enterprise (Enterprise).Our forward-deployed engineering team works directly with yours to build, optimize, and scale the deployment. Enterprise plans include FDE support. bland.ai/pricing Read 14 Nov 2026.
  66. Bland AI, where the vendor's own pages disagree: The pricing page says telephony is billed separately, while the home page and the docs llms.txt say the per-minute rate covers telephony..Telephony is billed separately, on your own carrier or Bland's at pass-through cost. Also: One per-minute rate covers the language model, speech-to-text, text-to-speech, and telephony. bland.ai Also: Per-minute pricing covers LLM, TTS, STT, and telephony in a single line item, with no per-token charges and no per-feature surcharges. docs.bland.ai/llms.txt bland.ai/pricing Read 14 Nov 2026.
  67. Bland AI, where the vendor's own pages disagree: The billing documentation lists a $499 Scale plan among the current standard plans, while the pricing page shows only Start, Build and Enterprise..Below are the current standard Bland usage plans. Custom enterprise agreements are available. Also: Start | Build | Enterprise bland.ai/pricing docs.bland.ai/platform/billing Read 14 Nov 2026.
  68. Bland AI, where the vendor's own pages disagree: The pricing page lists Enterprise concurrency as Custom, while the billing documentation lists it as Unlimited. (Enterprise).Concurrent calls: Custom Also: Enterprise: Contact Us | Unlimited | Unlimited | Unlimited | Unlimited docs.bland.ai/platform/billing bland.ai/pricing Read 14 Nov 2026.
  69. Bland AI, where the vendor's own pages disagree: The Agent Phone Plan page on bland.ai says cancelling takes effect immediately, while the docs say the plan stays active until the end of the paid period. (Agent Phone Plan).Cancel in Billing and Plans. Cancellation takes effect immediately, and your phone number stays on your account. Also: Canceling stops the plan from renewing. It stays active until the end of the month or year you’ve paid for, and there’s no refund for the rest of that period. docs.bland.ai/platform/agent-phone-plan bland.ai/ai-phone-number Read 14 Nov 2026.
  70. Bland AI, turn-taking setting: interruptibility: how readily the agent yields the floor when the caller speaks over it, 0 to 4; default 2 (Integer 0 to 4: 0 Block interruptions, 1 Difficult, 2 Balanced, 3 Easy, 4 Always interrupt. Set per call in the /v1/calls request body; pathway nodes can override it).How readily the agent yields the floor when the caller speaks over it. Set with the interruptibility field (integer, 0-4, default 2). docs.bland.ai/tutorials/agent-speech Read 14 Nov 2026.
  71. Bland AI, turn-taking setting: block_interruptions: when true, the AI will not respond to or process the user's interruptions; default false (Boolean, /v1/calls request body; the Send Call page says interruptibility 0 is the same as block_interruptions: true).block_interruptions booleandefault:"false" When set to true, the AI will not respond or process interruptions from the user. docs.bland.ai/api-v1/post/calls Read 14 Nov 2026.
  72. Bland AI, turn-taking setting: wait_for_greeting: when true, the agent waits for the call recipient to speak first; default false (Boolean, /v1/calls request body).wait_for_greeting booleandefault:"false" By default, the agent starts talking as soon as the call connects. When wait_for_greeting is set to true, the agent will wait for the call recipient to speak first before responding. docs.bland.ai/api-v1/post/calls Read 14 Nov 2026.
  73. Bland AI, turn-taking setting: Resumption: nothing to configure; the agent measures each caller's pace and matches it (The page says the wait can stretch to about two and a half seconds for a caller who pauses mid-sentence).Resumption governs what happens after the caller finishes: how quickly the agent takes its turn. This is adaptive: the agent measures each caller’s pace and matches it automatically. There is nothing to configure. docs.bland.ai/tutorials/agent-speech Read 14 Nov 2026.
  74. Bland AI, turn-taking setting: interruptionThreshold (legacy, pathway node): a fixed wait in ms after the caller stops, before the AI responds (Milliseconds; pathway node modelOptions).Legacy. A fixed wait, in milliseconds, after the caller stops speaking before the AI responds on this node. We recommend leaving this unset; use interruptibility to control interruptions. docs.bland.ai/api-v1/post/update_pathways Read 14 Nov 2026.
  75. Bland AI, how the vendor defines a resolved or contained call: Not publicly listed. Read 14 Nov 2026.