Lexicost
AI voice agents / Vendors

ElevenLabs Agents (ElevenAgents)

In its own words: “Configure, deploy and monitor natural, human-sounding agents in 90+ languages with leading accuracy and ultra-low latency across voice, chat, and email.”

10 of 11 key facts published, pages read .

Developer platforms. Hosted, self-serve services that run the whole call: phone numbers, speech, the AI model and call control, usually priced per minute.

What ElevenLabs Agents (ElevenAgents) publishes, in short. Platform fee per minute: (Free, Starter, Creator, Pro, Scale, Business). What that fee includes: (Free, Starter, Creator, Pro, Scale, Business). Monthly plan fee: (Starter). How the AI model is charged: . Every figure below opens ElevenLabs Agents (ElevenAgents)'s own words and the date we read them.

Work out a cost with these figures: billed minutes: how vendors round a call, concurrency limits for AI voice agents, cost per call: AI agent or a person, aI voice agent cost per minute, openAI Realtime API cost per minute. Compare with other vendors in the side by side table.

Price

Platform fee per minuteFree, Starter, Creator, Pro, Scale, Business
Platform fee per minutePay as you go
What that fee includesFree, Starter, Creator, Pro, Scale, Business
What that fee includesFree, Starter, Creator, Pro, Scale, Business
What that fee includes
Monthly plan feeStarter
Monthly plan feeStarter
Monthly plan feeFree
Monthly plan feeCreator
Monthly plan feePro
Monthly plan feeScale
Monthly plan feeBusiness
Monthly plan feeCreator
Monthly plan feePro
Monthly plan feeScale
How the AI model is charged
How the AI model is charged
How the AI model is charged
How the AI model is charged
How the AI model is charged
US phone minutesFree, Starter, Creator, Pro, Scale, Business
PlanFree
PlanStarter
PlanCreator
PlanPro
PlanScale
PlanBusiness
PlanEnterprise
PlanStarter
PlanCreator
PlanPro
Minutes includedFree
Minutes includedStarter
Minutes includedCreator
Minutes includedPro
Minutes includedScale
Minutes includedBusiness
Price per minute beyond the planFree, Starter, Creator, Pro, Scale, Business
AI model rate per minute
AI model rate per minute
AI model rate per minute
AI model rate per minute
AI model rate per minute
AI model rate per minute
AI model rate per minute
AI model rate per minute
AI model rate per minute
AI model rate per minute
AI model rate per million tokens
AI model rate per million tokens
AI model rate per million tokens
AI model rate per million tokens
Speech-to-text rate
Speech-to-text rate
Voice (text-to-speech) rateAll plans (Free / Pay as you go, Starter, Creator, Pro, Scale, Business)
Voice (text-to-speech) rateAll plans (Free / Pay as you go, Starter, Creator, Pro, Scale, Business)
Voice (text-to-speech) rateAll plans (Free / Pay as you go, Starter, Creator, Pro, Scale, Business)
Voice (text-to-speech) rateAll plans (Free / Pay as you go, Starter, Creator, Pro, Scale, Business)
Voice (text-to-speech) rateAll plans (Free / Pay as you go, Starter, Creator, Pro, Scale, Business)
Voice (text-to-speech) rateAll plans (Free / Pay as you go, Starter, Creator, Pro, Scale, Business)
Voice (text-to-speech) rate
Voice (text-to-speech) rate
Voice (text-to-speech) rateFree
Voice (text-to-speech) rateStarter
Realtime speech model rate
Realtime speech model rate
Other phone ratesFree, Starter, Creator, Pro, Scale, Business
Phone number, per month
Add-on feeFree, Starter, Creator, Pro, Scale, Business
Add-on fee
Add-on fee
Volume discountEnterprise
Volume discountStarter, Creator, Pro, Scale, Business

Billing rules

How a minute is billed
Minimum billed per call
Fee per call attempt
Billing ruleFree, Starter, Creator, Pro, Scale, Business
Billing rule
Billing rule
Billing rule
Billing rule
Billing rule
Billing rule
Billing ruleFree, Starter, Creator, Pro, Scale, Business
Billing rule
Billing rule

Capacity

Calls at once, includedFree
Calls at once, includedStarter
Calls at once, includedCreator
Calls at once, includedPro
Calls at once, includedScale
Calls at once, includedBusiness
Each extra call at onceFree, Starter, Creator, Pro, Scale, Business
When you exceed the limit
When you exceed the limit
Burst above the limit
Burst above the limit
Other limitsFree, Starter, Creator, Pro, Scale, Business
Other limits
Other limits

Getting started

Free credit or trialFree
Free credit or trial
Sign up without salesFree, Starter, Creator, Pro, Scale, Business

Compliance

HIPAA agreement (BAA)Enterprise
SOC 2
Where data is processed
Where data is processedEnterprise
Where data is processedNon-Enterprise plans
Other compliance statements
Other compliance statements
Other compliance statements

Product

Latency the vendor states
Latency the vendor states
Latency the vendor states
Latency the vendor states
Latency the vendor states
Latency the vendor states
Bring your own model, voice or carrier
Bring your own model, voice or carrier
White label for agencies
Uptime commitmentEnterprise
Support by planEnterprise
Support by plan
Turn-taking setting
Turn-taking setting
Turn-taking setting
Turn-taking setting
Turn-taking setting
Turn-taking setting
Turn-taking setting
Turn-taking setting
Turn-taking setting
Turn-taking setting
How the vendor defines a resolved or contained call

Where ElevenLabs Agents (ElevenAgents)'s own pages say different things

Both statements are quoted with their pages. We do not pick one. Ask the vendor which applies before you rely on either.

What ElevenLabs Agents (ElevenAgents)'s public pages do not settle

  • .

What changed

  • 2 Nov 2026. Architect usage billed from workspace credits as its own line item, separate from agent minutes and LLM cost (rolling out gradually) source
  • 2 Nov 2026. Cached LLM tokens: cache writes billed at least at the input rate, cache reads at the vendor cached rate source
  • 26 Oct 2026. Call charges and stored call duration stop when the call ends; teardown time no longer billed source
  • 26 Oct 2026. Conversation charging adds a per-voice surcharge field for Voice Library voices source
  • 14 Sep 2026. Call queueing added for agents at their concurrency limit; queue time excluded from billed time source

Pages we read

Lexicost has no commercial relationship with any vendor named on this site. Spotted an error? See corrections.

Source for every vendor figure on this page (171)
  1. ElevenLabs Agents (ElevenAgents), platform fee per minute: $0.08 per minute beyond included minutes (Free, Starter, Creator, Pro, Scale, Business. Call minutes beyond those included in the monthly plan; going past the quota needs prepaid Pay As You Go credits (or legacy usage-based billing)).Additional call minutes cost $0.08 per minute (burst pricing $0.16 per minute, double the standard rate, when you exceed your concurrency limit), and text messages cost $0.003 each. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  2. ElevenLabs Agents (ElevenAgents), platform fee per minute: $0.08 per minute, pay as you go (Pay as you go. pay as you go. Cost calculator with "Pay as you go" selected; LLM shown as a separate line).Platform voice ($0.08/min) elevenlabs.io/pricing/agents Read 14 Nov 2026.
  3. ElevenLabs Agents (ElevenAgents), what that fee includes: Voice and speech-to-text included (Free, Starter, Creator, Pro, Scale, Business).Included Features Text to Speech Speech to Text Realtime Configs Knowledge Bases RAG Telephony elevenlabs.io/pricing/agents Read 14 Nov 2026.
  4. ElevenLabs Agents (ElevenAgents), what that fee includes: Not the AI model; your carrier bills you (Free, Starter, Creator, Pro, Scale, Business).LLM usage is billed separately on top, based on the model you choose. ElevenLabs does not charge extra for telephony, but if you connect an external provider such as Twilio or a SIP trunk, that provider bills you directly for its own charges. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  5. ElevenLabs Agents (ElevenAgents), what that fee includes: Estimate: voice and AI model, not your carrier (Cost calculator on the agents pricing page).Estimated costs in USD, covering ElevenAgents platform voice and LLM models. Excludes any charges from your own telephony provider. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  6. ElevenLabs Agents (ElevenAgents), monthly plan fee: Starter: $6 per month (first month $1) (Starter. monthly. First-month $1 offer marked "Until Dec 1").Starter: $6 per month, first month $1 elevenlabs.io/pricing/agents Read 14 Nov 2026.
  7. ElevenLabs Agents (ElevenAgents), monthly plan fee: Starter: $5 per month billed yearly (Starter. annual (monthly-equivalent price shown under Yearly billing, 2 months free)).Starter: $5 per month, 2 months free elevenlabs.io/pricing/agents Read 14 Nov 2026.
  8. ElevenLabs Agents (ElevenAgents), monthly plan fee: Free: $0 per month (Free. monthly).Free: $0 /mo elevenlabs.io/pricing/agents Read 14 Nov 2026.
  9. ElevenLabs Agents (ElevenAgents), monthly plan fee: Creator: $22 per month (first month $11) (Creator. monthly. First-month $11 offer shown on the plan card).Creator: $22 per month, first month $11 elevenlabs.io/pricing/agents Read 14 Nov 2026.
  10. ElevenLabs Agents (ElevenAgents), monthly plan fee: Pro: $99 per month (Pro. monthly).Pro: $99 per month elevenlabs.io/pricing/agents Read 14 Nov 2026.
  11. ElevenLabs Agents (ElevenAgents), monthly plan fee: Scale: $299 per month (Scale. monthly).Scale: $299 per month elevenlabs.io/pricing/agents Read 14 Nov 2026.
  12. ElevenLabs Agents (ElevenAgents), monthly plan fee: Business: $990 per month (Business. monthly).Business: $990 per month elevenlabs.io/pricing/agents Read 14 Nov 2026.
  13. ElevenLabs Agents (ElevenAgents), monthly plan fee: Creator: $18.33 per month billed yearly (Creator. annual (monthly-equivalent price shown under Yearly billing, 2 months free)).Creator: $18.33 per month, 2 months free elevenlabs.io/pricing/agents Read 14 Nov 2026.
  14. ElevenLabs Agents (ElevenAgents), monthly plan fee: Pro: $82.50 per month billed yearly (Pro. annual (monthly-equivalent price shown under Yearly billing, 2 months free)).Pro: $82.5 per month, 2 months free elevenlabs.io/pricing/agents Read 14 Nov 2026.
  15. ElevenLabs Agents (ElevenAgents), monthly plan fee: Scale: $249.17 per month billed yearly (Scale. annual (monthly-equivalent price shown under Yearly billing, 2 months free)).Scale: $249.17 per month, 2 months free elevenlabs.io/pricing/agents Read 14 Nov 2026.
  16. ElevenLabs Agents (ElevenAgents), monthly plan fee: Business: $825 per month billed yearly (Business. annual (monthly-equivalent price shown under Yearly billing, 2 months free)).Business: $825 per month, 2 months free elevenlabs.io/pricing/agents Read 14 Nov 2026.
  17. ElevenLabs Agents (ElevenAgents), how the AI model is charged: Passed through at provider rates, no markup.Pass-through pricing: ElevenLabs passes through third-party LLM costs at the provider’s published rate, with no markup. elevenlabs.io/docs/eleven-agents/customization/llm Read 14 Nov 2026.
  18. ElevenLabs Agents (ElevenAgents), how the AI model is charged: Some Gemini, Claude models: Vertex rate, +10% (US and EU traffic).Select Gemini and Claude models are aligned with Vertex AI regional (non-global) pricing, which is what US and EU traffic is billed at — a 10% increase on input, output, and cache tokens, matching Vertex regional rates elevenlabs.io/docs/eleven-agents/customization/llm Read 14 Nov 2026.
  19. ElevenLabs Agents (ElevenAgents), how the AI model is charged: Model fees deducted from your credits.Applicable fees for model usage are shown in the platform's user interface and will be deducted from your ElevenLabs credits. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  20. ElevenLabs Agents (ElevenAgents), how the AI model is charged: Per-agent estimates in the agent settings.LLM costs are passed through separately - you can access estimated costs for each agent, based on its past behaviour and knowledge base, from the Detailed costs button in the Primary LLM selector in your agents settings. elevenlabs.io/docs/help-center/product/eleven-agents/how-much-does-eleven-agents-cost Read 14 Nov 2026.
  21. ElevenLabs Agents (ElevenAgents), how the AI model is charged: Realtime model: call minute plus tokens (Voice agent using an Eleven Realtime model instead of a separate AI model).A Realtime agent is billed the standard ElevenAgents per-minute rate, plus its input, cached input, and output tokens at the Realtime model’s rates. elevenlabs.io/docs/eleven-agents/customization/realtime-models Read 14 Nov 2026.
  22. ElevenLabs Agents (ElevenAgents), uS phone minutes: No phone fee from ElevenLabs (Free, Starter, Creator, Pro, Scale, Business).No. Telephony is included on every plan, and phone calls are billed at the same call-minute rate as any other channel, so ElevenLabs adds no telephony fee. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  23. ElevenLabs Agents (ElevenAgents), other phone rates: No ElevenLabs rate; your carrier bills you (Free, Starter, Creator, Pro, Scale, Business).You connect your own provider, such as Twilio or a SIP trunk, and that provider bills you directly for the carrier side of the call at whatever rate you have with them. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  24. ElevenLabs Agents (ElevenAgents), how a minute is billed: Not publicly listed. Read 14 Nov 2026.
  25. ElevenLabs Agents (ElevenAgents), calls at once, included: Free: 4 concurrent calls (Free).Included call minutes and concurrent calls per plan: Free 15 minutes / 4 concurrent calls; Starter 75 minutes / 6; Creator 275 minutes / 10; Pro 1,238 minutes / 20; Scale 3,738 minutes / 30; Business 12,375 minutes / 40. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  26. ElevenLabs Agents (ElevenAgents), calls at once, included: Starter: 6 concurrent calls (Starter).Included call minutes and concurrent calls per plan: Free 15 minutes / 4 concurrent calls; Starter 75 minutes / 6; Creator 275 minutes / 10; Pro 1,238 minutes / 20; Scale 3,738 minutes / 30; Business 12,375 minutes / 40. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  27. ElevenLabs Agents (ElevenAgents), calls at once, included: Creator: 10 concurrent calls (Creator).Included call minutes and concurrent calls per plan: Free 15 minutes / 4 concurrent calls; Starter 75 minutes / 6; Creator 275 minutes / 10; Pro 1,238 minutes / 20; Scale 3,738 minutes / 30; Business 12,375 minutes / 40. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  28. ElevenLabs Agents (ElevenAgents), calls at once, included: Pro: 20 concurrent calls (Pro).Included call minutes and concurrent calls per plan: Free 15 minutes / 4 concurrent calls; Starter 75 minutes / 6; Creator 275 minutes / 10; Pro 1,238 minutes / 20; Scale 3,738 minutes / 30; Business 12,375 minutes / 40. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  29. ElevenLabs Agents (ElevenAgents), calls at once, included: Scale: 30 concurrent calls (Scale).Included call minutes and concurrent calls per plan: Free 15 minutes / 4 concurrent calls; Starter 75 minutes / 6; Creator 275 minutes / 10; Pro 1,238 minutes / 20; Scale 3,738 minutes / 30; Business 12,375 minutes / 40. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  30. ElevenLabs Agents (ElevenAgents), calls at once, included: Business: 40 concurrent calls (Business).Included call minutes and concurrent calls per plan: Free 15 minutes / 4 concurrent calls; Starter 75 minutes / 6; Creator 275 minutes / 10; Pro 1,238 minutes / 20; Scale 3,738 minutes / 30; Business 12,375 minutes / 40. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  31. ElevenLabs Agents (ElevenAgents), each extra call at once: Burst calls: $0.16 per minute (Free, Starter, Creator, Pro, Scale, Business. Burst pricing enabled on the agent; up to 3 times the plan limit or 300, whichever is lower).Additional call minutes cost $0.08 per minute (burst pricing $0.16 per minute, double the standard rate, when you exceed your concurrency limit), and text messages cost $0.003 each. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  32. ElevenLabs Agents (ElevenAgents), free credit or trial: Free plan: 15 call minutes included (Free).15 minutes of calls included elevenlabs.io/pricing/agents Read 14 Nov 2026.
  33. ElevenLabs Agents (ElevenAgents), free credit or trial: Startup grant, on application (Application to the Startup Grants Program).Build intelligent, real-time conversational AI agents into your new product or startup for free with an ElevenLabs Grant. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  34. ElevenLabs Agents (ElevenAgents), sign up without sales: Yes; card, Apple Pay or Google Pay (Free, Starter, Creator, Pro, Scale, Business).We accept Credit Card, Apple Pay, and Google Pay. Subscriptions are billed on a monthly or yearly basis starting from the day you subscribe. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  35. ElevenLabs Agents (ElevenAgents), hIPAA agreement (BAA): Enterprise plan only; price not published (Enterprise).Execution of a BAA, as may be required by HIPAA, is only available for Enterprise tier subscriptions. elevenlabs.io/docs/eleven-agents/legal/hipaa Read 14 Nov 2026.
  36. ElevenLabs Agents (ElevenAgents), plan: Free: $0 per month (Free).Free: $0 /mo elevenlabs.io/pricing/agents Read 14 Nov 2026.
  37. ElevenLabs Agents (ElevenAgents), plan: Starter: $6 per month (first month $1) (Starter. monthly).Starter: $6 per month, first month $1 elevenlabs.io/pricing/agents Read 14 Nov 2026.
  38. ElevenLabs Agents (ElevenAgents), plan: Creator: $22 per month (first month $11) (Creator. monthly).Creator: $22 per month, first month $11 elevenlabs.io/pricing/agents Read 14 Nov 2026.
  39. ElevenLabs Agents (ElevenAgents), plan: Pro: $99 per month (Pro. monthly).Pro: $99 per month elevenlabs.io/pricing/agents Read 14 Nov 2026.
  40. ElevenLabs Agents (ElevenAgents), plan: Scale: $299 per month (Scale. monthly).Scale: $299 per month elevenlabs.io/pricing/agents Read 14 Nov 2026.
  41. ElevenLabs Agents (ElevenAgents), plan: Business: $990 per month (Business. monthly).Business: $990 per month elevenlabs.io/pricing/agents Read 14 Nov 2026.
  42. ElevenLabs Agents (ElevenAgents), plan: Enterprise: custom pricing (Enterprise).Enterprise: Custom pricing elevenlabs.io/pricing/agents Read 14 Nov 2026.
  43. ElevenLabs Agents (ElevenAgents), plan: Starter: $5 per month billed yearly (2 months free) (Starter. annual).Starter: $5 per month, 2 months free elevenlabs.io/pricing/agents Read 14 Nov 2026.
  44. ElevenLabs Agents (ElevenAgents), plan: Creator: $18.33 per month billed yearly (2 months free) (Creator. annual).Creator: $18.33 per month, 2 months free elevenlabs.io/pricing/agents Read 14 Nov 2026.
  45. ElevenLabs Agents (ElevenAgents), plan: Pro: $82.5 per month billed yearly (2 months free) (Pro. annual).Pro: $82.5 per month, 2 months free elevenlabs.io/pricing/agents Read 14 Nov 2026.
  46. ElevenLabs Agents (ElevenAgents), plan: Scale: $249.17 per month billed yearly (2 months free) (Scale. annual).Scale: $249.17 per month, 2 months free elevenlabs.io/pricing/agents Read 14 Nov 2026.
  47. ElevenLabs Agents (ElevenAgents), plan: Business: $825 per month billed yearly (2 months free) (Business. annual).Business: $825 per month, 2 months free elevenlabs.io/pricing/agents Read 14 Nov 2026.
  48. ElevenLabs Agents (ElevenAgents), minutes included: Free: 15 call minutes per month (Free).Included call minutes and concurrent calls per plan: Free 15 minutes / 4 concurrent calls; Starter 75 minutes / 6; Creator 275 minutes / 10; Pro 1,238 minutes / 20; Scale 3,738 minutes / 30; Business 12,375 minutes / 40. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  49. ElevenLabs Agents (ElevenAgents), minutes included: Starter: 75 call minutes per month (Starter).Included call minutes and concurrent calls per plan: Free 15 minutes / 4 concurrent calls; Starter 75 minutes / 6; Creator 275 minutes / 10; Pro 1,238 minutes / 20; Scale 3,738 minutes / 30; Business 12,375 minutes / 40. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  50. ElevenLabs Agents (ElevenAgents), minutes included: Creator: 275 call minutes per month (Creator).Included call minutes and concurrent calls per plan: Free 15 minutes / 4 concurrent calls; Starter 75 minutes / 6; Creator 275 minutes / 10; Pro 1,238 minutes / 20; Scale 3,738 minutes / 30; Business 12,375 minutes / 40. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  51. ElevenLabs Agents (ElevenAgents), minutes included: Pro: 1,238 call minutes per month (Pro).Included call minutes and concurrent calls per plan: Free 15 minutes / 4 concurrent calls; Starter 75 minutes / 6; Creator 275 minutes / 10; Pro 1,238 minutes / 20; Scale 3,738 minutes / 30; Business 12,375 minutes / 40. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  52. ElevenLabs Agents (ElevenAgents), minutes included: Scale: 3,738 call minutes per month (Scale).Included call minutes and concurrent calls per plan: Free 15 minutes / 4 concurrent calls; Starter 75 minutes / 6; Creator 275 minutes / 10; Pro 1,238 minutes / 20; Scale 3,738 minutes / 30; Business 12,375 minutes / 40. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  53. ElevenLabs Agents (ElevenAgents), minutes included: Business: 12,375 call minutes per month (Business).Included call minutes and concurrent calls per plan: Free 15 minutes / 4 concurrent calls; Starter 75 minutes / 6; Creator 275 minutes / 10; Pro 1,238 minutes / 20; Scale 3,738 minutes / 30; Business 12,375 minutes / 40. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  54. ElevenLabs Agents (ElevenAgents), price per minute beyond the plan: $0.08 per additional call minute (Free, Starter, Creator, Pro, Scale, Business. Call minutes beyond those included in the monthly plan; going past the quota needs prepaid Pay As You Go credits (or legacy usage-based billing)).Additional call minutes cost $0.08 per minute (burst pricing $0.16 per minute, double the standard rate, when you exceed your concurrency limit), and text messages cost $0.003 each. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  55. ElevenLabs Agents (ElevenAgents), aI model rate per minute: Qwen3.6-35B-A3B: about $0.0024 per minute (estimate) (Model Qwen3.6-35B-A3B; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).Qwen3.6-35B-A3B: $0.0024/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  56. ElevenLabs Agents (ElevenAgents), aI model rate per minute: Qwen3.5-397B-A17B: about $0.0090 per minute (estimate) (Model Qwen3.5-397B-A17B; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).Qwen3.5-397B-A17B: $0.0090/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  57. ElevenLabs Agents (ElevenAgents), aI model rate per minute: Claude Haiku 4.5: about $0.0095 per minute (estimate) (Model Claude Haiku 4.5; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).Claude Haiku 4.5: $0.0095/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  58. ElevenLabs Agents (ElevenAgents), aI model rate per minute: Claude Sonnet 4: about $0.0259 per minute (estimate) (Model Claude Sonnet 4; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).Claude Sonnet 4: $0.0259/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  59. ElevenLabs Agents (ElevenAgents), aI model rate per minute: Claude Sonnet 4.6: about $0.0284 per minute (estimate) (Model Claude Sonnet 4.6; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).Claude Sonnet 4.6: $0.0284/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  60. ElevenLabs Agents (ElevenAgents), aI model rate per minute: Claude Sonnet 4.5: about $0.0284 per minute (estimate) (Model Claude Sonnet 4.5; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).Claude Sonnet 4.5: $0.0284/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  61. ElevenLabs Agents (ElevenAgents), aI model rate per minute: Claude Opus 4.7: about $0.0474 per minute (estimate) (Model Claude Opus 4.7; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).Claude Opus 4.7: $0.0474/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  62. ElevenLabs Agents (ElevenAgents), aI model rate per minute: Gemini 2.5 Flash Lite: about $0.0008 per minute (estimate) (Model Gemini 2.5 Flash Lite; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).Gemini 2.5 Flash Lite: $0.0008/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  63. ElevenLabs Agents (ElevenAgents), aI model rate per minute: Gemini 3.1 Flash Lite Preview: about $0.0022 per minute (estimate) (Model Gemini 3.1 Flash Lite Preview; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).Gemini 3.1 Flash Lite Preview: $0.0022/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  64. ElevenLabs Agents (ElevenAgents), aI model rate per minute: Gemini 3.1 Flash Lite: about $0.0025 per minute (estimate) (Model Gemini 3.1 Flash Lite; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).Gemini 3.1 Flash Lite: $0.0025/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  65. ElevenLabs Agents (ElevenAgents), aI model rate per minute: Gemini 2.5 Flash: about $0.0029 per minute (estimate) (Model Gemini 2.5 Flash; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).Gemini 2.5 Flash: $0.0029/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  66. ElevenLabs Agents (ElevenAgents), aI model rate per minute: Gemini 3 Flash Preview: about $0.0045 per minute (estimate) (Model Gemini 3 Flash Preview; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).Gemini 3 Flash Preview: $0.0045/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  67. ElevenLabs Agents (ElevenAgents), aI model rate per minute: Gemini 3.5 Flash: about $0.0147 per minute (estimate) (Model Gemini 3.5 Flash; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).Gemini 3.5 Flash: $0.0147/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  68. ElevenLabs Agents (ElevenAgents), aI model rate per minute: Gemini 3.1 Pro Preview: about $0.0178 per minute (estimate) (Model Gemini 3.1 Pro Preview; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).Gemini 3.1 Pro Preview: $0.0178/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  69. ElevenLabs Agents (ElevenAgents), aI model rate per minute: GPT-5 Nano: about $0.0005 per minute (estimate) (Model GPT-5 Nano; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).GPT-5 Nano: $0.0005/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  70. ElevenLabs Agents (ElevenAgents), aI model rate per minute: GPT-4.1 Nano: about $0.0008 per minute (estimate) (Model GPT-4.1 Nano; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).GPT-4.1 Nano: $0.0008/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  71. ElevenLabs Agents (ElevenAgents), aI model rate per minute: GPT-4o Mini: about $0.0012 per minute (estimate) (Model GPT-4o Mini; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).GPT-4o Mini: $0.0012/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  72. ElevenLabs Agents (ElevenAgents), aI model rate per minute: GPT-5.4 Nano: about $0.0018 per minute (estimate) (Model GPT-5.4 Nano; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).GPT-5.4 Nano: $0.0018/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  73. ElevenLabs Agents (ElevenAgents), aI model rate per minute: GPT-5 Mini: about $0.0024 per minute (estimate) (Model GPT-5 Mini; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).GPT-5 Mini: $0.0024/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  74. ElevenLabs Agents (ElevenAgents), aI model rate per minute: GPT-4.1 Mini: about $0.0033 per minute (estimate) (Model GPT-4.1 Mini; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).GPT-4.1 Mini: $0.0033/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  75. ElevenLabs Agents (ElevenAgents), aI model rate per minute: GPT-5.4 Mini: about $0.0067 per minute (estimate) (Model GPT-5.4 Mini; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).GPT-5.4 Mini: $0.0067/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  76. ElevenLabs Agents (ElevenAgents), aI model rate per minute: GPT-5: about $0.0119 per minute (estimate) (Model GPT-5; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).GPT-5: $0.0119/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  77. ElevenLabs Agents (ElevenAgents), aI model rate per minute: GPT-5.1: about $0.0119 per minute (estimate) (Model GPT-5.1; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).GPT-5.1: $0.0119/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  78. ElevenLabs Agents (ElevenAgents), aI model rate per minute: GPT-4.1: about $0.0166 per minute (estimate) (Model GPT-4.1; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).GPT-4.1: $0.0166/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  79. ElevenLabs Agents (ElevenAgents), aI model rate per minute: GPT-5.2: about $0.0167 per minute (estimate) (Model GPT-5.2; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).GPT-5.2: $0.0167/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  80. ElevenLabs Agents (ElevenAgents), aI model rate per minute: GPT-4o: about $0.0208 per minute (estimate) (Model GPT-4o; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).GPT-4o: $0.0208/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  81. ElevenLabs Agents (ElevenAgents), aI model rate per minute: GPT-5.4: about $0.0223 per minute (estimate) (Model GPT-5.4; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).GPT-5.4: $0.0223/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  82. ElevenLabs Agents (ElevenAgents), aI model rate per minute: GPT-5.5: about $0.0446 per minute (estimate) (Model GPT-5.5; estimate from the pricing page cost calculator ("Estimated costs in USD"), not a billed rate; the AI model is billed by tokens at provider rates).GPT-5.5: $0.0446/min elevenlabs.io/pricing/agents Read 14 Nov 2026.
  83. ElevenLabs Agents (ElevenAgents), aI model rate per million tokens: Eleven Realtime v1 Mini: $0.20 per million input tokens (Eleven Realtime v1 Mini, input tokens).Eleven Realtime v1 Mini, Input tokens (per 1M): $0.20 elevenlabs.io/pricing/api Read 14 Nov 2026.
  84. ElevenLabs Agents (ElevenAgents), aI model rate per million tokens: Eleven Realtime v1 Mini: $6.00 per million output tokens (Eleven Realtime v1 Mini, output tokens).Eleven Realtime v1 Mini, Output tokens (per 1M): $6.00 elevenlabs.io/pricing/api Read 14 Nov 2026.
  85. ElevenLabs Agents (ElevenAgents), aI model rate per million tokens: Eleven Realtime v1 Max: $1.80 per million input tokens (Eleven Realtime v1 Max, input tokens).Eleven Realtime v1 Max, Input tokens (per 1M): $1.80 elevenlabs.io/pricing/api Read 14 Nov 2026.
  86. ElevenLabs Agents (ElevenAgents), aI model rate per million tokens: Eleven Realtime v1 Max: $9.00 per million output tokens (Eleven Realtime v1 Max, output tokens).Eleven Realtime v1 Max, Output tokens (per 1M): $9.00 elevenlabs.io/pricing/api Read 14 Nov 2026.
  87. ElevenLabs Agents (ElevenAgents), realtime speech model rate: Realtime v1 Mini API: $0.08 per minute plus tokens (Realtime API used directly (ElevenAPI, connected audio); tokens billed on top. Inside ElevenAgents the agent call-minute rate applies instead of this rate, plus tokens).Realtime v1 Mini: $0.08 + LLM usage Price per minute elevenlabs.io/pricing/api Read 14 Nov 2026.
  88. ElevenLabs Agents (ElevenAgents), realtime speech model rate: Realtime v1 Max API: $0.08 per minute plus tokens (Realtime API used directly (ElevenAPI, connected audio); tokens billed on top. Inside ElevenAgents the agent call-minute rate applies instead of this rate, plus tokens).Realtime v1 Max: $0.08 + LLM usage Price per minute elevenlabs.io/pricing/api Read 14 Nov 2026.
  89. ElevenLabs Agents (ElevenAgents), speech-to-text rate: Scribe (batch): $0.20 per hour of audio (standalone API) (ElevenAPI Speech to Text, Scribe; standalone rate, not added to ElevenAgents calls, where Speech to Text is an included feature of the call minute).Speech to Text $0.20 per hour (Scribe) or $0.22 per hour (Scribe realtime), with keyterm prompting $0.05 per hour and transcript editing $0.07 per hour. elevenlabs.io/pricing/api Read 14 Nov 2026.
  90. ElevenLabs Agents (ElevenAgents), speech-to-text rate: Scribe realtime: $0.22 per hour of audio (standalone API) (ElevenAPI Speech to Text, Scribe realtime; standalone rate, not added to ElevenAgents calls, where Speech to Text is an included feature of the call minute).Speech to Text $0.20 per hour (Scribe) or $0.22 per hour (Scribe realtime), with keyterm prompting $0.05 per hour and transcript editing $0.07 per hour. elevenlabs.io/pricing/api Read 14 Nov 2026.
  91. ElevenLabs Agents (ElevenAgents), voice (text-to-speech) rate: v4: $0.08 per 1,000 characters (standalone API) (All plans (Free / Pay as you go, Starter, Creator, Pro, Scale, Business). ElevenAPI Text to Speech, model v4; standalone rate, not added to ElevenAgents calls, where Text to Speech is an included feature of the call minute).v4: $0.08 Price per 1K characters elevenlabs.io/pricing/api Read 14 Nov 2026.
  92. ElevenLabs Agents (ElevenAgents), voice (text-to-speech) rate: v4 Turbo: $0.04 per 1,000 characters (standalone API) (All plans (Free / Pay as you go, Starter, Creator, Pro, Scale, Business). ElevenAPI Text to Speech, model v4 Turbo; standalone rate, not added to ElevenAgents calls, where Text to Speech is an included feature of the call minute).v4 Turbo: $0.04 Price per 1K characters elevenlabs.io/pricing/api Read 14 Nov 2026.
  93. ElevenLabs Agents (ElevenAgents), voice (text-to-speech) rate: v3: $0.08 per 1,000 characters (standalone API) (All plans (Free / Pay as you go, Starter, Creator, Pro, Scale, Business). ElevenAPI Text to Speech, model v3; standalone rate, not added to ElevenAgents calls, where Text to Speech is an included feature of the call minute).v3: $0.08 Price per 1K characters elevenlabs.io/pricing/api Read 14 Nov 2026.
  94. ElevenLabs Agents (ElevenAgents), voice (text-to-speech) rate: v3 Conversational: $0.04 per 1,000 characters (standalone API) (All plans (Free / Pay as you go, Starter, Creator, Pro, Scale, Business). ElevenAPI Text to Speech, model v3 Conversational; standalone rate, not added to ElevenAgents calls, where Text to Speech is an included feature of the call minute).v3 Conversational: $0.04 Price per 1K characters elevenlabs.io/pricing/api Read 14 Nov 2026.
  95. ElevenLabs Agents (ElevenAgents), voice (text-to-speech) rate: v2 Multilingual: $0.08 per 1,000 characters (standalone API) (All plans (Free / Pay as you go, Starter, Creator, Pro, Scale, Business). ElevenAPI Text to Speech, model v2 Multilingual; standalone rate, not added to ElevenAgents calls, where Text to Speech is an included feature of the call minute).v2 Multilingual: $0.08 Price per 1K characters elevenlabs.io/pricing/api Read 14 Nov 2026.
  96. ElevenLabs Agents (ElevenAgents), voice (text-to-speech) rate: Flash / Turbo: $0.04 per 1,000 characters (standalone API) (All plans (Free / Pay as you go, Starter, Creator, Pro, Scale, Business). ElevenAPI Text to Speech, model Flash / Turbo; standalone rate, not added to ElevenAgents calls, where Text to Speech is an included feature of the call minute).Flash / Turbo: $0.04 Price per 1K characters elevenlabs.io/pricing/api Read 14 Nov 2026.
  97. ElevenLabs Agents (ElevenAgents), voice (text-to-speech) rate: Multilingual models: $0.08 per 1,000 characters (standalone API) (ElevenAPI Text to Speech, multilingual models; standalone rate, not added to ElevenAgents calls, where Text to Speech is an included feature of the call minute).Text to Speech $0.08 per 1,000 characters (multilingual models) or $0.04 (Flash/Turbo). elevenlabs.io/pricing/api Read 14 Nov 2026.
  98. ElevenLabs Agents (ElevenAgents), voice (text-to-speech) rate: Flash/Turbo: $0.04 per 1,000 characters (standalone API) (ElevenAPI Text to Speech, Flash/Turbo models; standalone rate, not added to ElevenAgents calls, where Text to Speech is an included feature of the call minute).Text to Speech $0.08 per 1,000 characters (multilingual models) or $0.04 (Flash/Turbo). elevenlabs.io/pricing/api Read 14 Nov 2026.
  99. ElevenLabs Agents (ElevenAgents), voice (text-to-speech) rate: Free: about $0.36 per extra minute of generated audio (app, not API) (Free. ElevenCreative app, Text to Speech (UI), extra minute beyond the plan; ElevenCreative app rate, not part of ElevenAgents call pricing).Extra minute: ~$0.36 elevenlabs.io/pricing Read 14 Nov 2026.
  100. ElevenLabs Agents (ElevenAgents), voice (text-to-speech) rate: Starter: about $0.20 per extra minute of generated audio (app, not API) (Starter. ElevenCreative app, Text to Speech (UI), extra minute beyond the plan; ElevenCreative app rate, not part of ElevenAgents call pricing).Extra minute: ~$0.20 elevenlabs.io/pricing Read 14 Nov 2026.
  101. ElevenLabs Agents (ElevenAgents), voice (text-to-speech) rate: Creator: about $0.18 per extra minute of generated audio (app, not API) (Creator. ElevenCreative app, Text to Speech (UI), extra minute beyond the plan; ElevenCreative app rate, not part of ElevenAgents call pricing).Extra minute: ~$0.18 elevenlabs.io/pricing Read 14 Nov 2026.
  102. ElevenLabs Agents (ElevenAgents), voice (text-to-speech) rate: Pro: about $0.17 per extra minute of generated audio (app, not API) (Pro. ElevenCreative app, Text to Speech (UI), extra minute beyond the plan; ElevenCreative app rate, not part of ElevenAgents call pricing).Extra minute: ~$0.17 elevenlabs.io/pricing Read 14 Nov 2026.
  103. ElevenLabs Agents (ElevenAgents), voice (text-to-speech) rate: Scale: about $0.17 per extra minute of generated audio (app, not API) (Scale. ElevenCreative app, Text to Speech (UI), extra minute beyond the plan; ElevenCreative app rate, not part of ElevenAgents call pricing).Extra minute: ~$0.17 elevenlabs.io/pricing Read 14 Nov 2026.
  104. ElevenLabs Agents (ElevenAgents), voice (text-to-speech) rate: Business: about $0.17 per extra minute of generated audio (app, not API) (Business. ElevenCreative app, Text to Speech (UI), extra minute beyond the plan; ElevenCreative app rate, not part of ElevenAgents call pricing).Extra minute: ~$0.17 elevenlabs.io/pricing Read 14 Nov 2026.
  105. ElevenLabs Agents (ElevenAgents), add-on fee: Text messages: $0.003 each (Free, Starter, Creator, Pro, Scale, Business).Text message (per message): $0.003 elevenlabs.io/pricing/agents Read 14 Nov 2026.
  106. ElevenLabs Agents (ElevenAgents), add-on fee: Voice Library voices add a voice-actor surcharge per conversation (amount not stated).Conversation charging adds voice_surcharge_charge, the credits charged as the voice actor reward for the Voice Library voices a conversation used. It is not included in cost. elevenlabs.io/docs/changelog/2026/10/26 Read 14 Nov 2026.
  107. ElevenLabs Agents (ElevenAgents), add-on fee: ElevenAgents Architect billed from credits as a separate line item.Architect usage is now billed from workspace credits as its own line item, separate from agents’ minutes and LLM cost. elevenlabs.io/docs/changelog/2026/11/2 Read 14 Nov 2026.
  108. ElevenLabs Agents (ElevenAgents), volume discount: Enterprise: discounts at scale (amount not published) (Enterprise).Significant discounts at scale elevenlabs.io/pricing/agents Read 14 Nov 2026.
  109. ElevenLabs Agents (ElevenAgents), volume discount: Yearly billing: 2 months free (Starter, Creator, Pro, Scale, Business. annual).2 months free elevenlabs.io/pricing/agents Read 14 Nov 2026.
  110. ElevenLabs Agents (ElevenAgents), minimum billed per call: Not publicly listed. Read 14 Nov 2026.
  111. ElevenLabs Agents (ElevenAgents), fee per call attempt: Not publicly listed. Read 14 Nov 2026.
  112. ElevenLabs Agents (ElevenAgents), phone number, per month: Not publicly listed. Read 14 Nov 2026.
  113. ElevenLabs Agents (ElevenAgents), billing rule: Agent plans are billed by call minutes, not the shared credit pool (Free, Starter, Creator, Pro, Scale, Business).ElevenAgents plans are billed by call minutes, not by the shared credit pool. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  114. ElevenLabs Agents (ElevenAgents), billing rule: Silence longer than 10 seconds is billed at a 95% discount (Voice only and multimodal calls; silence longer than 10 seconds).Voice only calls are charged based on the call duration, with a 95% discount for periods of silence longer than 10 seconds. elevenlabs.io/docs/help-center/product/eleven-agents/how-much-does-eleven-agents-cost Read 14 Nov 2026.
  115. ElevenLabs Agents (ElevenAgents), billing rule: Silent periods are billed at 5% of the usual per-minute rate (Periods of silence).ElevenLabs supports reducing costs by reducing inference of the models during periods of silence. These periods are billed at 5% of the usual per minute rate. elevenlabs.io/docs/eleven-agents/customization/llm/optimizing-costs Read 14 Nov 2026.
  116. ElevenLabs Agents (ElevenAgents), billing rule: Call length is measured from connection to hang-up or window close.The length of the call is measured based on the connection duration. This includes the time from when you begin the call, to when you end the call or the window is closed. elevenlabs.io/docs/help-center/product/eleven-agents/how-much-does-eleven-agents-cost Read 14 Nov 2026.
  117. ElevenLabs Agents (ElevenAgents), billing rule: Charges stop when the call ends; teardown time is not billed.Call charges and stored call duration stop when the call ends, so teardown time after the call is no longer billed or counted. elevenlabs.io/docs/changelog/2026/10/26 Read 14 Nov 2026.
  118. ElevenLabs Agents (ElevenAgents), billing rule: Time waiting in the call queue is not billed (Call queueing enabled).Time spent in the queue is not billed, does not count toward the agent’s Max conversation duration, and is not included in the conversation’s reported duration. elevenlabs.io/docs/eleven-agents/guides/call-queueing Read 14 Nov 2026.
  119. ElevenLabs Agents (ElevenAgents), billing rule: Going past the plan quota needs pay-as-you-go credits (or legacy usage-based billing).You need to have purchased Pay As You Go credits, or enabled usage based billing (only available on legacy subscriptions), before you can exceed your credit quota. elevenlabs.io/docs/help-center/product/eleven-agents/how-much-does-eleven-agents-cost Read 14 Nov 2026.
  120. ElevenLabs Agents (ElevenAgents), billing rule: Pay as you go top ups on every self-serve plan (Free, Starter, Creator, Pro, Scale, Business. pay as you go).PAYG Top Ups are available to all self-serve tiers, including free, Starter, Creator, Pro, Scale, and Business. elevenlabs.io/docs/overview/administration/pay-as-you-go Read 14 Nov 2026.
  121. ElevenLabs Agents (ElevenAgents), billing rule: Prepaid balance at $0 pauses service (pay as you go).If your balance hits $0 and Auto Top Up is off (or fails), your service will pause immediately. This is by design. PAYG is a prepaid model with no overage charges. elevenlabs.io/docs/overview/administration/pay-as-you-go Read 14 Nov 2026.
  122. ElevenLabs Agents (ElevenAgents), billing rule: Pay as you go top up: at least $5 (pay as you go).Minimum Top Up: $5 USD / ₹500 INR elevenlabs.io/docs/overview/administration/pay-as-you-go Read 14 Nov 2026.
  123. ElevenLabs Agents (ElevenAgents), billing rule: Usage above the subscription volume is charged as overage.In the event your usage exceeds the volume provided under your Recurring Subscription, you will be charged usage overage fees for your Recurring Subscription, as indicated to you upon subscribing. elevenlabs.io/terms-of-use Read 14 Nov 2026.
  124. ElevenLabs Agents (ElevenAgents), billing rule: All sales final; refunds at ElevenLabs' discretion.All sales are final. We may offer refunds at our sole discretion. elevenlabs.io/terms-of-use Read 14 Nov 2026.
  125. ElevenLabs Agents (ElevenAgents), billing rule: Unused paid credits expire after a downgrade or cancellation.If you downgrade or cancel your subscription, your subscription will remain active until the end of the current billing cycle. After that, your account will be downgraded to the Free plan and any unused paid credits will expire. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  126. ElevenLabs Agents (ElevenAgents), billing rule: About 1,000 characters make one minute of audio (Highest quality text-to-speech models, ElevenCreative app).On our highest quality models, 1 character costs 1 credit. One minute of audio costs approximately 1000 characters. elevenlabs.io/pricing Read 14 Nov 2026.
  127. ElevenLabs Agents (ElevenAgents), when you exceed the limit: At the limit, new calls are rejected unless call queueing holds them.When an agent or workspace reaches its concurrency limit, new calls are normally rejected immediately. With call queueing enabled, callers who arrive while the agent is at capacity are held on the line with hold audio and connected automatically, in the order they arrived, as soon as a slot frees up. elevenlabs.io/docs/eleven-agents/guides/call-queueing Read 14 Nov 2026.
  128. ElevenLabs Agents (ElevenAgents), when you exceed the limit: Calls above the burst limit are rejected, or queued if queueing is on (Burst pricing enabled).Over-capacity rejection: Calls exceeding the burst limit are rejected with an error, unless call queueing is enabled for the agent, in which case callers are held in a queue until capacity frees up elevenlabs.io/docs/eleven-agents/guides/burst-pricing Read 14 Nov 2026.
  129. ElevenLabs Agents (ElevenAgents), burst above the limit: Burst up to 3 times the limit or 300 calls, whichever is lower, at twice the rate (Burst pricing enabled per agent).Burst capacity: Additional calls (up to a concurrency of 3x your usual limit or 300, whichever is lower) are accepted but charged at 2x the normal rate elevenlabs.io/docs/eleven-agents/guides/burst-pricing Read 14 Nov 2026.
  130. ElevenLabs Agents (ElevenAgents), burst above the limit: Burst calls get lower priority for speech processing (Burst pricing enabled per agent).Burst calls are deprioritized and may experience higher latency for speech processing, similar to anonymous-tier requests. elevenlabs.io/docs/eleven-agents/guides/burst-pricing Read 14 Nov 2026.
  131. ElevenLabs Agents (ElevenAgents), other limits: No limit on the number of agents (Free, Starter, Creator, Pro, Scale, Business).There is no limit to the number of agents you can create on any plan. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  132. ElevenLabs Agents (ElevenAgents), other limits: Calls over an agent's daily call limit are rejected, not queued.The daily call limit is not queued. A call that exceeds the agent’s daily limit is rejected immediately, because that limit does not free up until the next day. elevenlabs.io/docs/eleven-agents/guides/call-queueing Read 14 Nov 2026.
  133. ElevenLabs Agents (ElevenAgents), other limits: System prompt up to 2MB, including knowledge base content.The maximum system prompt size is 2MB, which includes your agent’s instructions, knowledge base content, and other system-level context. elevenlabs.io/docs/eleven-agents/customization/llm Read 14 Nov 2026.
  134. ElevenLabs Agents (ElevenAgents), sOC 2: SOC 2 certification maintained.SOC2 Certification: ElevenLabs maintains SOC2 certification, demonstrating our commitment to high standards for security, availability and confidentiality. elevenlabs.io/docs/overview/administration/data-residency Read 14 Nov 2026.
  135. ElevenLabs Agents (ElevenAgents), where data is processed: Data stored in the US by default; EU, India and Singapore storage available.As a standard, ElevenLabs’ customer data is hosted/stored in the U.S., however ElevenLabs has released additional storage locations in the EU, India, and Singapore. elevenlabs.io/docs/overview/administration/data-residency Read 14 Nov 2026.
  136. ElevenLabs Agents (ElevenAgents), where data is processed: Data residency is an Enterprise feature (Enterprise).Data residency is an Enterprise feature. elevenlabs.io/docs/overview/administration/data-residency Read 14 Nov 2026.
  137. ElevenLabs Agents (ElevenAgents), where data is processed: Non-Enterprise data may be processed in the US, EU or Singapore (Non-Enterprise plans).For non-Enterprise plan customers, customer data may be processed in the US, EU, or Singapore for latency and service performance purposes. compliance.elevenlabs.io Read 14 Nov 2026.
  138. ElevenLabs Agents (ElevenAgents), other compliance statements: ElevenLabs Agents is a HIPAA-eligible service.ElevenLabs Agents is one of ElevenLabs’ HIPAA-eligible services, and we offer Business Associate Agreements (BAAs) to eligible customers. elevenlabs.io/docs/eleven-agents/legal/hipaa Read 14 Nov 2026.
  139. ElevenLabs Agents (ElevenAgents), other compliance statements: Zero Retention Mode: no PII logged or stored after a call.Zero Retention Mode (ZRM) enhances data privacy by ensuring that no Personally Identifiable Information (PII) is logged during or stored after a call. elevenlabs.io/docs/eleven-agents/customization/privacy/zrm Read 14 Nov 2026.
  140. ElevenLabs Agents (ElevenAgents), other compliance statements: ISO 27001:2022 listed on the trust center.ISO 27001:2022 compliance.elevenlabs.io Read 14 Nov 2026.
  141. ElevenLabs Agents (ElevenAgents), latency the vendor states: Flash: about 100 ms median (models docs) vs about 75 ms (API pricing page) (Text to speech model latency, median, excluding application and network latency (models docs footnote)).Eleven Flash v2.5 is a low-latency speech synthesis model designed for real-time applications and Agents Platform. It delivers high-quality speech with a median latency of ~100ms† across 32 languages. Also: Flash / Turbo: Ultra-low latency (~75ms) elevenlabs.io/pricing/api elevenlabs.io/docs/overview/models Read 14 Nov 2026.
  142. ElevenLabs Agents (ElevenAgents), latency the vendor states: v3 Conversational: about 165 ms (models docs) vs about 280 ms (API pricing page) (Text to speech model latency, median, excluding application and network latency (models docs footnote)).eleven_v3_conversational: Our most expressive, realtime speech synthesis model (~165ms†) Also: v3 Conversational: Low latency (~280ms) elevenlabs.io/pricing/api elevenlabs.io/docs/overview/models Read 14 Nov 2026.
  143. ElevenLabs Agents (ElevenAgents), latency the vendor states: Eleven v4 Turbo: median about 100 ms (Median, excluding application and network latency).Eleven v4 Turbo supports high-fidelity voice cloning and has a median latency of ~100ms. elevenlabs.io/docs/overview/models Read 14 Nov 2026.
  144. ElevenLabs Agents (ElevenAgents), latency the vendor states: Eleven Realtime v1 Mini: 620 ms to first audio (Time to first audio).Realtime v1 Mini: 96% on conversational dynamics, 620ms for time to first audio elevenlabs.io/pricing/api Read 14 Nov 2026.
  145. ElevenLabs Agents (ElevenAgents), latency the vendor states: Eleven Realtime v1 Max: 570 ms to first audio (Time to first audio).Realtime v1 Max: 99% on speech reasoning, 570ms for time to first audio elevenlabs.io/pricing/api Read 14 Nov 2026.
  146. ElevenLabs Agents (ElevenAgents), latency the vendor states: Docs TTS figures are server-side medians.The text to speech figures are server-side latency: the end-to-end time from when ElevenLabs receives a request to when it sends the first audio back. elevenlabs.io/docs/eleven-api/concepts/latency-methodology Read 14 Nov 2026.
  147. ElevenLabs Agents (ElevenAgents), bring your own model, voice or carrier: Bring your own AI model through a custom LLM endpoint.Using your own custom LLM is supported by specifying the endpoint we should make requests to and providing credentials through our secure secret storage. elevenlabs.io/docs/eleven-agents/customization/llm Read 14 Nov 2026.
  148. ElevenLabs Agents (ElevenAgents), bring your own model, voice or carrier: Bring your own carrier (Twilio or SIP trunk).You connect your own provider, such as Twilio or a SIP trunk, and that provider bills you directly for the carrier side of the call at whatever rate you have with them. elevenlabs.io/pricing/agents Read 14 Nov 2026.
  149. ElevenLabs Agents (ElevenAgents), white label for agencies: Not publicly listed. Read 14 Nov 2026.
  150. ElevenLabs Agents (ElevenAgents), uptime commitment: Enterprise: custom SLAs (no uptime figure published) (Enterprise).Custom service-level agreements are available for mission-critical workloads. elevenlabs.io/enterprise Read 14 Nov 2026.
  151. ElevenLabs Agents (ElevenAgents), support by plan: Enterprise: dedicated engineering support (Enterprise).ElevenLabs provides dedicated engineering support for enterprise clients. elevenlabs.io/enterprise Read 14 Nov 2026.
  152. ElevenLabs Agents (ElevenAgents), support by plan: Not publicly listed. Read 14 Nov 2026.
  153. ElevenLabs Agents (ElevenAgents), where the vendor's own pages disagree: The API pricing page and the models documentation give different latency figures for the Flash text-to-speech model..Eleven Flash v2.5 is a low-latency speech synthesis model designed for real-time applications and Agents Platform. It delivers high-quality speech with a median latency of ~100ms† across 32 languages. Also: Flash / Turbo: Ultra-low latency (~75ms) elevenlabs.io/pricing/api elevenlabs.io/docs/overview/models Read 14 Nov 2026.
  154. ElevenLabs Agents (ElevenAgents), where the vendor's own pages disagree: The API pricing page and the models documentation give different latency figures for the v3 Conversational model..eleven_v3_conversational: Our most expressive, realtime speech synthesis model (~165ms†) Also: v3 Conversational: Low latency (~280ms) elevenlabs.io/pricing/api elevenlabs.io/docs/overview/models Read 14 Nov 2026.
  155. ElevenLabs Agents (ElevenAgents), where the vendor's own pages disagree: Plan cards list extra minutes from Creator up; the price table shows $0.080 per extra minute on every plan..Everything in Starter, plus 275 minutes of calls included 10 Concurrent Calls Additional Minutes Also: Additional Call (per minute): $0.080 elevenlabs.io/pricing/agents elevenlabs.io/pricing/agents Read 14 Nov 2026.
  156. ElevenLabs Agents (ElevenAgents), where the vendor's own pages disagree: The Business card says TTS from 5c a minute; the API table shows about $0.04 a minute on every plan..Low-latency TTS as low as 5c/minute Also: Flash / Turbo: $0.04 ~$0.04/minute elevenlabs.io/pricing/api elevenlabs.io/pricing Read 14 Nov 2026.
  157. ElevenLabs Agents (ElevenAgents), turn-taking setting: turn_timeout: the longest the agent waits for the user's reply before re-engaging the user; default 7 seconds (Seconds; conversation_config.turn; the conversation flow guide gives a range of 1 to 30 seconds).Defaults to 7 Maximum wait time for the user’s reply before re-engaging the user elevenlabs.io/docs/api-reference/agents/create Read 14 Nov 2026.
  158. ElevenLabs Agents (ElevenAgents), turn-taking setting: initial_wait_time: wait for the user to start when the first message is empty; unset uses turn_timeout (Seconds; conversation_config.turn).How long the agent will wait for the user to start the conversation if the first message is empty. If not set, uses the regular turn_timeout. elevenlabs.io/docs/api-reference/agents/create Read 14 Nov 2026.
  159. ElevenLabs Agents (ElevenAgents), turn-taking setting: Turn eagerness: Eager responds quickly, Normal waits for natural breaks, Patient waits longer (guide) (conversation_config.turn.turn_eagerness; can be changed per workflow node).Three modes are available: Eager - The assistant responds quickly to user input, jumping in at the earliest opportunity. Best for fast-paced conversations where immediate responses are valued. Normal - Balanced turn-taking that works well for most conversational scenarios. The assistant waits for natural conversation breaks before responding. Patient - The assistant waits longer before taking its turn, giving users more time to complete their thoughts. Ideal for collecting detailed information or when users need time to formulate responses. Also: Defaults to normal Controls how eager the agent is to respond. Low = less eager (waits longer), Standard = default eagerness, High = more eager (responds sooner) Allowed values: patient normal eager elevenlabs.io/docs/api-reference/agents/create elevenlabs.io/docs/eleven-agents/customization/conversation-flow Read 14 Nov 2026.
  160. ElevenLabs Agents (ElevenAgents), where the vendor's own pages disagree: The API reference describes the turn eagerness levels as Low, Standard and High, while its own allowed values and the conversation flow guide name them patient, normal and eager..Three modes are available: Eager - The assistant responds quickly to user input, jumping in at the earliest opportunity. Best for fast-paced conversations where immediate responses are valued. Normal - Balanced turn-taking that works well for most conversational scenarios. The assistant waits for natural conversation breaks before responding. Patient - The assistant waits longer before taking its turn, giving users more time to complete their thoughts. Ideal for collecting detailed information or when users need time to formulate responses. Also: Defaults to normal Controls how eager the agent is to respond. Low = less eager (waits longer), Standard = default eagerness, High = more eager (responds sooner) Allowed values: patient normal eager elevenlabs.io/docs/api-reference/agents/create elevenlabs.io/docs/eleven-agents/customization/conversation-flow Read 14 Nov 2026.
  161. ElevenLabs Agents (ElevenAgents), where the vendor's own pages disagree: The conversation flow guide says the soft timeout triggers only once per turn, while the API reference has max_soft_timeouts_per_generation (default 1), under which the filler fires every timeout_seconds until that limit is reached..Soft timeout triggers only once per turn to prevent multiple fillers in succession. Also: Defaults to 1 Maximum filler messages while waiting for a single LLM response. Fires every timeout_seconds until the LLM streams content or this limit is reached. elevenlabs.io/docs/api-reference/agents/create elevenlabs.io/docs/eleven-agents/customization/conversation-flow Read 14 Nov 2026.
  162. ElevenLabs Agents (ElevenAgents), turn-taking setting: spelling_patience: more patience while the user spells numbers and named entities; auto or off; default auto (Allowed values: auto, off; conversation_config.turn).Defaults to auto Controls if the agent should be more patient when user is spelling numbers and named entities. Auto = model based, Off = never wait extra elevenlabs.io/docs/api-reference/agents/create Read 14 Nov 2026.
  163. ElevenLabs Agents (ElevenAgents), turn-taking setting: speculative_turn: starts LLM responses in silence before full turn confidence; may add LLM costs; default false (Boolean; conversation_config.turn).Defaults to false When enabled, starts generating LLM responses during silence before full turn confidence is reached, reducing perceived latency. May increase LLM costs. elevenlabs.io/docs/api-reference/agents/create Read 14 Nov 2026.
  164. ElevenLabs Agents (ElevenAgents), turn-taking setting: turn_model: the version of the turn detection model; default turn_v3 (Allowed values: turn_v2, turn_v3; conversation_config.turn).Defaults to turn_v3 Version of the turn detection model to use. elevenlabs.io/docs/api-reference/agents/create Read 14 Nov 2026.
  165. ElevenLabs Agents (ElevenAgents), turn-taking setting: Interruptions: turned on by selecting interruption as a client event in the agent's Advanced tab (Dashboard Advanced tab, Client Events).Interruption settings can be configured in the agent’s Advanced tab under Client Events. To enable interruptions, make sure interruption is a selected client event. elevenlabs.io/docs/eleven-agents/customization/conversation-flow Read 14 Nov 2026.
  166. ElevenLabs Agents (ElevenAgents), turn-taking setting: interruption_mode (per tool): whether the user can interrupt while a tool runs; by default they can at any point (Values: allow, disable_during_tool, disable_during_tool_and_turn; on webhook, client and system tools and MCP servers).By default a user can interrupt the agent at any point, including while a tool is executing. For some tools this is undesirable: a payment confirmation or a compliance disclaimer read out after a lookup should be delivered in full. The interruption_mode field controls this per tool. elevenlabs.io/docs/eleven-agents/customization/tools/tool-configuration/tool-interruptions Read 14 Nov 2026.
  167. ElevenLabs Agents (ElevenAgents), turn-taking setting: interruption_ignore_terms: terms that do not trigger an interruption when the user says them, such as "gotcha" (List of strings, case-insensitive exact match; conversation_config.turn).List of terms that should not trigger an interruption when spoken by the user (e.g. ‘gotcha’, ‘understood’). Uses case-insensitive exact matching. elevenlabs.io/docs/api-reference/agents/create Read 14 Nov 2026.
  168. ElevenLabs Agents (ElevenAgents), turn-taking setting: transcribe_on_disabled_interruptions: with interruptions off, still transcribe the user; default false (Boolean; conversation_config.turn).Defaults to false When interruptions are disabled, still transcribe what the user says so it can carry into the next turn. When off, user speech during a non-interruptible turn is ignored and won’t trigger a turn. elevenlabs.io/docs/api-reference/agents/create Read 14 Nov 2026.
  169. ElevenLabs Agents (ElevenAgents), turn-taking setting: Soft timeout (timeout_seconds): seconds before the predefined message while awaiting the LLM; default -1 (off) (Seconds; the conversation flow guide gives a range of 0.5 to 8.0 seconds and recommends 3.0).Defaults to -1 Time in seconds before showing the predefined message while waiting for LLM response. Set to -1 to disable. elevenlabs.io/docs/api-reference/agents/create Read 14 Nov 2026.
  170. ElevenLabs Agents (ElevenAgents), how the vendor defines a resolved or contained call: The customer writes the criteria; each is checked against the transcript as success, failure or unknown (Evaluation criteria set per agent, up to 30; the Analytics dashboard shows success, failure and unknown rates per criterion).Success evaluation allows you to define custom goals and success metrics for your conversations. Each criterion is evaluated against the conversation transcript and returns a result of success, failure, or unknown, along with a detailed rationale. elevenlabs.io/docs/eleven-agents/customization/agent-analysis/success-evaluation Read 14 Nov 2026.
  171. ElevenLabs Agents (ElevenAgents), billing rule: Gemini 2.5 Flash and Flash Lite removed on November 30, 2026; agents move to Gemini 3.5 Flash and Flash-Lite from November 15 (Agents set to Gemini 2.5 Flash or Gemini 2.5 Flash Lite).Gemini 2.5 Flash and Gemini 2.5 Flash Lite are deprecated and will be removed on November 30, 2026. From November 15, 2026, conversations on agents that use them move in stages to Gemini 3.5 Flash and Gemini 3.5 Flash-Lite respectively. Agents keep running without changes. elevenlabs.io/docs/eleven-agents/customization/llm Read 14 Nov 2026.